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-rw-r--r--.SRCINFO5
-rw-r--r--PKGBUILD10
-rw-r--r--otrs.diff1740
3 files changed, 1753 insertions, 2 deletions
diff --git a/.SRCINFO b/.SRCINFO
index f10225f7ca8d..90ec3964551b 100644
--- a/.SRCINFO
+++ b/.SRCINFO
@@ -1,7 +1,7 @@
pkgbase = otrs
pkgdesc = OTRS is the leading open-source Help Desk and IT Service Management (ITSM)
pkgver = 3.1.10
- pkgrel = 1
+ pkgrel = 2
url = http://www.otrs.com/
install = otrs.install
arch = any
@@ -34,6 +34,7 @@ pkgbase = otrs
backup = etc/httpd/conf/extra/otrs.conf
source = otrs.conf
source = otrs.install
+ source = otrs.diff
source = http://ftp.otrs.org/pub/otrs/otrs-3.1.10.tar.gz
source = http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMCore-3.1.6.opm
source = http://ftp.otrs.org/pub/otrs/itsm/packages31/GeneralCatalog-3.1.6.opm
@@ -44,6 +45,7 @@ pkgbase = otrs
source = http://ftp.otrs.org/pub/otrs/itsm/packages31/ImportExport-3.1.6.opm
md5sums = ebfeabfba189816c4b10861289406840
md5sums = f0ae9b90828825382720f4422aa9c81d
+ md5sums = f62b83ca1537bb4cefce675fec6011eb
md5sums = fdadbc1c8e7a4d62d7e3afbc3c712702
md5sums = 56ca1566b21aca220b8c404fdcf8f7cb
md5sums = 8d69c34e3639764f56b76378fb1a7b1f
@@ -54,6 +56,7 @@ pkgbase = otrs
md5sums = fd913c540e0fd2f689ad99b4add07bf2
sha1sums = 247719410cfd3b7a89843f2a7ae6820507f2b22d
sha1sums = 69bc6abcdcb3df6e67181dc0644d0088007c6d78
+ sha1sums = 17036d224c1ad42348970236a39e666254dc932b
sha1sums = 91fa603052977ffc63948aeb33c22398645ca35b
sha1sums = 84e49f7dbae79f50acdc7f2aefa7f7e7a92da480
sha1sums = 6ef5c495dc5da33ca6768a2c3771bc41d76e3556
diff --git a/PKGBUILD b/PKGBUILD
index fd3d7c2c3902..c519c7cc6a39 100644
--- a/PKGBUILD
+++ b/PKGBUILD
@@ -1,7 +1,7 @@
pkgname=otrs
pkgver=3.1.10
itsmver=3.1.6
-pkgrel=1
+pkgrel=2
pkgdesc="OTRS is the leading open-source Help Desk and IT Service Management (ITSM)"
arch=("any")
options=("emptydirs")
@@ -35,6 +35,7 @@ backup=("etc/httpd/conf/extra/${pkgname}.conf")
install="${pkgname}.install"
source=("${pkgname}.conf"
"${pkgname}.install"
+ "${pkgname}.diff"
"http://ftp.otrs.org/pub/otrs/${pkgname}-${pkgver}.tar.gz"
"http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMCore-${itsmver}.opm"
"http://ftp.otrs.org/pub/otrs/itsm/packages31/GeneralCatalog-${itsmver}.opm"
@@ -48,6 +49,11 @@ _HTMLPATH="srv/http/${pkgname}"
package() {
mkdir -p "${pkgdir}/${_HTMLPATH}/"
cp -r ${srcdir}/${pkgname}-${pkgver}/* ${pkgdir}/${_HTMLPATH}/
+ cp ${pkgname}.diff ${pkgdir}/${_HTMLPATH}/
+ cd "${pkgdir}/${_HTMLPATH}/"
+ cat "${pkgname}.diff" | patch -p1
+ rm "${pkgname}.diff"
+ cd "${pkgdir}/.."
_EXTDIR="${pkgdir}/${_HTMLPATH}/extentions"
mkdir -p "${_EXTDIR}"
install -D -m 0640 "${srcdir}/ITSMCore-${itsmver}.opm" \
@@ -71,6 +77,7 @@ package() {
}
md5sums=('ebfeabfba189816c4b10861289406840'
'f0ae9b90828825382720f4422aa9c81d'
+ 'f62b83ca1537bb4cefce675fec6011eb'
'fdadbc1c8e7a4d62d7e3afbc3c712702'
'56ca1566b21aca220b8c404fdcf8f7cb'
'8d69c34e3639764f56b76378fb1a7b1f'
@@ -81,6 +88,7 @@ md5sums=('ebfeabfba189816c4b10861289406840'
'fd913c540e0fd2f689ad99b4add07bf2')
sha1sums=('247719410cfd3b7a89843f2a7ae6820507f2b22d'
'69bc6abcdcb3df6e67181dc0644d0088007c6d78'
+ '17036d224c1ad42348970236a39e666254dc932b'
'91fa603052977ffc63948aeb33c22398645ca35b'
'84e49f7dbae79f50acdc7f2aefa7f7e7a92da480'
'6ef5c495dc5da33ca6768a2c3771bc41d76e3556'
diff --git a/otrs.diff b/otrs.diff
new file mode 100644
index 000000000000..fe638f4a43c9
--- /dev/null
+++ b/otrs.diff
@@ -0,0 +1,1740 @@
+--- a/CHANGES
++++ b/CHANGES
+@@ -832,7 +832,7 @@
+ - 2011-01-11 Fixed bug#6653 - Time Format Dashboard etc.
+ - 2011-01-11 Fixed bug#6505 - Ticket::Frontend::PlainView has no effect.
+ - 2011-01-10 Fixed bug#6668 - Upgrade to OTRS 3.0.x fails if OTRS 2.4.x is used with OTRS::ITSM 2.x
+- - 2011-01-07 Fixed bug#6555 - no decoder for iso-8859-1 at /opt/otrs/Kernel/cpan-lib/MIME/Parser.pm line 821.
++ - 2011-01-07 Fixed bug#6555 - no decoder for iso-8859-1 at /srv/http/otrs/Kernel/cpan-lib/MIME/Parser.pm line 821.
+ - 2011-01-07 Fixed bug#6582 - Admin->Manage Queues wrong subqueue default.
+ - 2011-01-07 Fixed bug#6658 - History contains redundant SetPendingTime entries.
+ - 2011-01-06 Fixed bug#5053 - Some inline images (bitmaps) from MS Outlook clients are not displayed in ticket zoom.
+@@ -4261,7 +4261,7 @@
+ - 2006-09-27 fixed bug #1358 - Customer History > All customer tickets.
+ returns an incorrect number of tickets
+ - 2006-09-27 fixed bug #1293 - Can't use an undefined value as a HASH
+- reference at /opt/otrs/bin/cgi-bin//../../Kernel/Modules/AgentTicketBulk.pm
++ reference at /srv/http/otrs/bin/cgi-bin//../../Kernel/Modules/AgentTicketBulk.pm
+ line 194
+ - 2006-09-27 fixed bug #1356 - mssql driver bug - Stats module of OTRS 2.1
+ beta 2 - "Cant use string ("0")".
+
+--- a/INSTALL
++++ b/INSTALL
+@@ -40,7 +40,7 @@
+ for detailed instructions.
+
+ The OTRS system user in this example is "otrs" and the installation
+-directory is /opt/otrs. You can adapt these values as needed.
++directory is /srv/http/otrs. You can adapt these values as needed.
+
+ 1) Install tar.gz:
+ ---------------
+@@ -53,7 +53,7 @@
+ Use the following script to get an overview of all installed and
+ required cpan modules.
+
+- shell> perl /opt/otrs/bin/otrs.CheckModules.pl
++ shell> perl /srv/http/otrs/bin/otrs.CheckModules.pl
+
+ To install missing Perl modules, you can:
+
+@@ -109,7 +109,7 @@
+
+ Create user:
+
+- shell> useradd -d /opt/otrs/ -c 'OTRS user' otrs
++ shell> useradd -d /srv/http/otrs/ -c 'OTRS user' otrs
+
+ Add user to webserver group (if the webserver is not running as the OTRS user):
+
+@@ -123,7 +123,7 @@
+ and $OTRS_HOME/Kernel/Config/*.dist. You must activate them by copying
+ them without the ".dist" filename extension.
+
+- shell> cd /opt/otrs/
++ shell> cd /srv/http/otrs/
+ shell> cp Kernel/Config.pm.dist Kernel/Config.pm
+ shell> cp Kernel/Config/GenericAgent.pm.dist Kernel/Config/GenericAgent.pm
+
+@@ -134,14 +134,14 @@
+
+ 5) Check if all needed modules are installed:
+ ------------------------------------------
+- shell> perl -cw /opt/otrs/bin/cgi-bin/index.pl
+- /opt/otrs/bin/cgi-bin/index.pl syntax OK
++ shell> perl -cw /srv/http/otrs/bin/cgi-bin/index.pl
++ /srv/http/otrs/bin/cgi-bin/index.pl syntax OK
+
+- shell> perl -cw /opt/otrs/bin/cgi-bin/customer.pl
+- /opt/otrs/bin/cgi-bin/customer.pl syntax OK
++ shell> perl -cw /srv/http/otrs/bin/cgi-bin/customer.pl
++ /srv/http/otrs/bin/cgi-bin/customer.pl syntax OK
+
+- shell> perl -cw /opt/otrs/bin/otrs.PostMaster.pl
+- /opt/otrs/bin/otrs.PostMaster.pl syntax OK
++ shell> perl -cw /srv/http/otrs/bin/otrs.PostMaster.pl
++ /srv/http/otrs/bin/otrs.PostMaster.pl syntax OK
+
+ "syntax OK" tells you all mandatory perl modules are installed.
+
+@@ -158,19 +158,19 @@
+ For example:
+ Web server which runs as the OTRS user:
+
+- shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=otrs /opt/otrs
++ shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=otrs /srv/http/otrs
+
+ Webserver with wwwrun user (e. g. SUSE):
+
+- shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=wwwrun /opt/otrs
++ shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=wwwrun /srv/http/otrs
+
+ Webserver with apache user (e. g. Red Hat, CentOS):
+
+- shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=apache --otrs-group=apache --web-group=apache /opt/otrs
++ shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=apache --otrs-group=apache --web-group=apache /srv/http/otrs
+
+ Webserver with www-data user (e. g. Debian, Ubuntu):
+
+- shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=www-data --otrs-group=www-data --web-group=www-data /opt/otrs
++ shell> bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=www-data --otrs-group=www-data --web-group=www-data /srv/http/otrs
+
+ 8) Database setup:
+ ---------------
+@@ -187,9 +187,9 @@
+
+ 10) First email:
+ ------------
+- To check email reception, you can pipe an email directly into /opt/otrs/bin/otrs.Postmaster.pl:
++ To check email reception, you can pipe an email directly into /srv/http/otrs/bin/otrs.Postmaster.pl:
+
+- shell> cat /opt/otrs/doc/sample_mails/test-email-1.box | /opt/otrs/bin/otrs.PostMaster.pl
++ shell> cat /srv/http/otrs/doc/sample_mails/test-email-1.box | /srv/http/otrs/bin/otrs.PostMaster.pl
+
+ 11) Cronjobs for the OTRS user:
+ ---------------------------
+@@ -204,15 +204,15 @@
+
+ Scheduling the cronjobs for the first time:
+
+- shell> /opt/otrs/bin/Cron.sh start
++ shell> /srv/http/otrs/bin/Cron.sh start
+
+ Updating the cronjob schedules if you made changes:
+
+- shell> /opt/otrs/bin/Cron.sh restart
++ shell> /srv/http/otrs/bin/Cron.sh restart
+
+ Stopping the cronjobs (useful for maintenance):
+
+- shell> /opt/otrs/bin/Cron.sh stop
++ shell> /srv/http/otrs/bin/Cron.sh stop
+
+ 12) OTRS Scheduler Service:
+ ---------------------------
+
+--- a/Kernel/Config/Defaults.pm
++++ b/Kernel/Config/Defaults.pm
+@@ -831,7 +831,7 @@
+ # directories #
+ # --------------------------------------------------- #
+ # root directory
+- $Self->{Home} = '/opt/otrs';
++ $Self->{Home} = '/srv/http/otrs';
+
+ # tmp dir
+ $Self->{TempDir} = '<OTRS_CONFIG_Home>/var/tmp';
+@@ -972,7 +972,7 @@
+ # --------------------------------------------------- #
+ $Self->{PGP} = 0;
+ $Self->{'PGP::Bin'} = '/usr/bin/gpg';
+- $Self->{'PGP::Options'} = '--homedir /opt/otrs/.gnupg/ --batch --no-tty --yes';
++ $Self->{'PGP::Options'} = '--homedir /srv/http/otrs/.gnupg/ --batch --no-tty --yes';
+
+ # $Self->{'PGP::Options'} = '--batch --no-tty --yes';
+ # $Self->{'PGP::Key::Password'}->{'D2DF79FA'} = 1234;
+
+--- a/Kernel/Config/Files/Framework.xml
++++ b/Kernel/Config/Files/Framework.xml
+@@ -2800,7 +2800,7 @@
+ <Group>Framework</Group>
+ <SubGroup>Crypt::PGP</SubGroup>
+ <Setting>
+- <String Regex="">--homedir /opt/otrs/.gnupg/ --batch --no-tty --yes</String>
++ <String Regex="">--homedir /srv/http/otrs/.gnupg/ --batch --no-tty --yes</String>
+ </Setting>
+ </ConfigItem>
+ <ConfigItem Name="PGP::Key::Password" Required="1" Valid="1">
+
+--- a/Kernel/Config.pm.dist
++++ b/Kernel/Config.pm.dist
+@@ -63,7 +63,7 @@
+ # ---------------------------------------------------- #
+ # fs root directory
+ # ---------------------------------------------------- #
+- $Self->{Home} = '/opt/otrs';
++ $Self->{Home} = '/srv/http/otrs';
+
+ # ---------------------------------------------------- #
+ # insert your own config settings "here" #
+
+--- a/Kernel/Language/ar_SA.pm
++++ b/Kernel/Language/ar_SA.pm
+@@ -1262,17 +1262,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/bg.pm
++++ b/Kernel/Language/bg.pm
+@@ -1261,17 +1261,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/ca.pm
++++ b/Kernel/Language/ca.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/cs.pm
++++ b/Kernel/Language/cs.pm
+@@ -1264,17 +1264,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/da.pm
++++ b/Kernel/Language/da.pm
+@@ -1262,17 +1262,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/de.pm
++++ b/Kernel/Language/de.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/el.pm
++++ b/Kernel/Language/el.pm
+@@ -1263,17 +1263,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/es.pm
++++ b/Kernel/Language/es.pm
+@@ -1264,17 +1264,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/es_MX.pm
++++ b/Kernel/Language/es_MX.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/et.pm
++++ b/Kernel/Language/et.pm
+@@ -1259,17 +1259,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/fa.pm
++++ b/Kernel/Language/fa.pm
+@@ -1265,17 +1265,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/fi.pm
++++ b/Kernel/Language/fi.pm
+@@ -1261,17 +1261,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/fr.pm
++++ b/Kernel/Language/fr.pm
+@@ -1266,17 +1266,17 @@
+ 'Certificate File' => 'Fichier de Certificat',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ 'Le chemin complet et Nom du fichier de Certificat (doit être au format .p12).',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => 'par ex. /opt/otrs/var/certificates/SOAP/certificate.p12',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => 'par ex. /srv/http/otrs/var/certificates/SOAP/certificate.p12',
+ 'Certificate Password File' => 'Fichier de Mot de Passe du Certificat',
+ 'The password to open the SSL certificate.' => 'Le mot de passe pour ouvrir le Certificat',
+ 'Certification Authority (CA) File' => 'Fichier de l\'Autorité de Certification',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ 'Le chemin complet et nom du fichier de certificat de l\'Autorité de certification qui valide le certificat SSL',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => 'par ex. /opt/otrs/var/certificates/SOAP/CA/ca.pem',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => 'par ex. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem',
+ 'Certification Authority (CA) Directory' => 'Répertoire de l\'Autorité de Certification',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ 'Le chemin complet du répertoire de l\autorité de certification où les certificats CA sont stockés dans le système de fichier',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => 'par ex. /opt/otrs/var/certificates/SOAP/CA',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => 'par ex. /srv/http/otrs/var/certificates/SOAP/CA',
+ 'Proxy Server' => 'Serveur Proxy',
+ 'URI of a proxy server to be used (if needed).' => 'URI du serveur proxy à utiliser (si besoin)',
+ 'e.g. http://proxy_hostname:8080' => 'par ex. http://proxy_hostname:8080',
+
+--- a/Kernel/Language/hi.pm
++++ b/Kernel/Language/hi.pm
+@@ -1262,17 +1262,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/hr.pm
++++ b/Kernel/Language/hr.pm
+@@ -1264,17 +1264,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/hu.pm
++++ b/Kernel/Language/hu.pm
+@@ -1265,17 +1265,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/it.pm
++++ b/Kernel/Language/it.pm
+@@ -1267,17 +1267,17 @@
+ 'Certificate File' => 'File del Certificato',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ 'Percorso completo e nome del certificato SSL, in formato .p12',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => 'es. /opt/otrs/var/certificates/SOAP/certificate.p12',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => 'es. /srv/http/otrs/var/certificates/SOAP/certificate.p12',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => 'Password per aprire il certificato SSL',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ 'Percorso completo e nome del file della certification Authority per validare il certificato SSL, in formato .pem',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => 'es. /opt/otrs/var/certificates/SOAP/CA/ca.pem',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => 'es. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ 'Percorso completo e nome del file della directory che contiene i certificati CA',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => 'es. /opt/otrs/var/certificates/SOAP/CA',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => 'es. /srv/http/otrs/var/certificates/SOAP/CA',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => 'URI del Proxy Server, se richiesto',
+ 'e.g. http://proxy_hostname:8080' => 'es. http://proxy_hostname:8080',
+
+--- a/Kernel/Language/ja.pm
++++ b/Kernel/Language/ja.pm
+@@ -1261,17 +1261,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/lt.pm
++++ b/Kernel/Language/lt.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/lv.pm
++++ b/Kernel/Language/lv.pm
+@@ -1259,17 +1259,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/nb_NO.pm
++++ b/Kernel/Language/nb_NO.pm
+@@ -1267,17 +1267,17 @@
+ 'Certificate File' => 'Sertifikat fil',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ 'Full adresse og navn på SSL sertifikat filen (må være i .p12 format).',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => 'Proxy server',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => 'f.eks. http://proxy_hostname:8080',
+
+--- a/Kernel/Language/nl.pm
++++ b/Kernel/Language/nl.pm
+@@ -1266,17 +1266,17 @@
+ 'Certificate File' => 'Certificaat-bestand',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ 'Het volledige pad en de naam van het SSL-certificaat (in .p12 formaat).',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => 'bijv. /opt/otrs/var/certificates/SOAP/certificate.p12',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => 'bijv. /srv/http/otrs/var/certificates/SOAP/certificate.p12',
+ 'Certificate Password File' => 'Bestand dat wachtwoord van het certificaaat bevat',
+ 'The password to open the SSL certificate.' => 'Het wachtwoord voor het SSL-certificaat',
+ 'Certification Authority (CA) File' => 'Certification Authority (CA) bestand',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ 'Het volledige pad en de naam van het CA certificaat dat het SSL certificaat valideert.',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => 'Bijvoorbeeld /opt/otrs/var/certificates/SOAP/CA/ca.pem',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => 'Bijvoorbeeld /srv/http/otrs/var/certificates/SOAP/CA/ca.pem',
+ 'Certification Authority (CA) Directory' => 'Certification Authority (CA) directory',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ 'Het volledige pad van de directory waar de CA-certificaten worden opgeslagen.',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => 'bijvoorbeeld /opt/otrs/var/certificates/SOAP/CA',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => 'bijvoorbeeld /srv/http/otrs/var/certificates/SOAP/CA',
+ 'Proxy Server' => 'Proxy-server',
+ 'URI of a proxy server to be used (if needed).' => 'URI van de proxy-server (indien nodig).',
+ 'e.g. http://proxy_hostname:8080' => 'e.g. http://proxy_hostname:8080',
+
+--- a/Kernel/Language/pl.pm
++++ b/Kernel/Language/pl.pm
+@@ -1262,17 +1262,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/pt.pm
++++ b/Kernel/Language/pt.pm
+@@ -1261,17 +1261,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/pt_BR.pm
++++ b/Kernel/Language/pt_BR.pm
+@@ -1263,17 +1263,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/ru.pm
++++ b/Kernel/Language/ru.pm
+@@ -1267,17 +1267,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/sk_SK.pm
++++ b/Kernel/Language/sk_SK.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/sl.pm
++++ b/Kernel/Language/sl.pm
+@@ -1264,17 +1264,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/sr_Cyrl.pm
++++ b/Kernel/Language/sr_Cyrl.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/sr_Latn.pm
++++ b/Kernel/Language/sr_Latn.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/sv.pm
++++ b/Kernel/Language/sv.pm
+@@ -1261,17 +1261,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/tr.pm
++++ b/Kernel/Language/tr.pm
+@@ -1259,17 +1259,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/uk.pm
++++ b/Kernel/Language/uk.pm
+@@ -1260,17 +1260,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/vi_VN.pm
++++ b/Kernel/Language/vi_VN.pm
+@@ -1259,17 +1259,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/zh_CN.pm
++++ b/Kernel/Language/zh_CN.pm
+@@ -1265,17 +1265,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Language/zh_TW.pm
++++ b/Kernel/Language/zh_TW.pm
+@@ -1262,17 +1262,17 @@
+ 'Certificate File' => '',
+ 'The full path and name of the SSL certificate file (must be in .p12 format).' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12' => '',
+ 'Certificate Password File' => '',
+ 'The password to open the SSL certificate.' => '',
+ 'Certification Authority (CA) File' => '',
+ 'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem' => '',
+ 'Certification Authority (CA) Directory' => '',
+ 'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
+ '',
+- 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
++ 'e.g. /srv/http/otrs/var/certificates/SOAP/CA' => '',
+ 'Proxy Server' => '',
+ 'URI of a proxy server to be used (if needed).' => '',
+ 'e.g. http://proxy_hostname:8080' => '',
+
+--- a/Kernel/Output/HTML/Standard/AdminGenericInterfaceTransportHTTPSOAP.dtl
++++ b/Kernel/Output/HTML/Standard/AdminGenericInterfaceTransportHTTPSOAP.dtl
+@@ -253,7 +253,7 @@
+ <p class="FieldExplanation">
+ $Text{"The full path and name of the SSL certificate file (must be in .p12 format)."}
+ <br/>
+- $Text{"e.g. /opt/otrs/var/certificates/SOAP/certificate.p12"}
++ $Text{"e.g. /srv/http/otrs/var/certificates/SOAP/certificate.p12"}
+ </p>
+ </div>
+ <div class="Clear"></div>
+@@ -275,7 +275,7 @@
+ <p class="FieldExplanation">
+ $Text{"The full path and name of the certification authority certificate file that validates SSL certificate."}
+ <br/>
+- $Text{"e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem"}
++ $Text{"e.g. /srv/http/otrs/var/certificates/SOAP/CA/ca.pem"}
+ </p>
+ </div>
+ <div class="Clear"></div>
+@@ -286,7 +286,7 @@
+ <p class="FieldExplanation">
+ $Text{"The full path of the certification authority directory where the CA certificates are stored in the file system."}
+ <br/>
+- $Text{"e.g. /opt/otrs/var/certificates/SOAP/CA"}
++ $Text{"e.g. /srv/http/otrs/var/certificates/SOAP/CA"}
+ </p>
+ </div>
+ <div class="Clear"></div>
+
+--- a/README
++++ b/README
+@@ -51,7 +51,7 @@
+
+ Directories & Files:
+ ====================
+-$HOME (e. g. /opt/otrs/)
++$HOME (e. g. /srv/http/otrs/)
+ |
+ | (all executables)
+ |--/bin/ (all system programs)
+
+--- a/README.webserver
++++ b/README.webserver
+@@ -28,7 +28,7 @@
+
+ Add it to /etc/sysconfig/apache with HTTPD_CONF_INCLUDE_FILES
+ [...]
+- HTTPD_CONF_INCLUDE_FILES=/opt/otrs/scripts/suse-httpd.include.conf
++ HTTPD_CONF_INCLUDE_FILES=/srv/http/otrs/scripts/suse-httpd.include.conf
+ [...]
+
+ Start SuSEconfig and restart the web server (rcapache restart).
+@@ -50,11 +50,11 @@
+ also work with group permissions. This is somewhat more work.
+
+ Webserver with OTRS user:
+- "bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=otrs /opt/otrs"
++ "bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=otrs /srv/http/otrs"
+ Webserver with wwwrun user (e. g. SuSE):
+- "bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=wwwrun /opt/otrs"
++ "bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=wwwrun /srv/http/otrs"
+ Webserver with apache user (e. g. Redhat):
+- "bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=apache --otrs-group=apache --web-group=apache /opt/otrs"
++ "bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=apache --otrs-group=apache --web-group=apache /srv/http/otrs"
+
+ b)
+ *)
+@@ -62,8 +62,8 @@
+ ============================
+ Add this to the cgi-bin stuff section in httpd.conf
+ [...]
+- Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
+- ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
++ Alias /otrs-web/ "/srv/http/otrs/var/httpd/htdocs/"
++ ScriptAlias /otrs/ "/srv/http/otrs/bin/cgi-bin/"
+ [...]
+
+ *)
+@@ -73,11 +73,11 @@
+ Add this to the mod_perl stuff section in httpd.conf
+ [...]
+ # agent, admin and customer frontend
+- ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
+- Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
++ ScriptAlias /otrs/ "/srv/http/otrs/bin/cgi-bin/"
++ Alias /otrs-web/ "/srv/http/otrs/var/httpd/htdocs/"
+
+ # load all otrs modules
+- Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
++ Perlrequire /srv/http/otrs/scripts/apache2-perl-startup.pl
+
+ # Apache::Reload - Reload Perl Modules when Changed on Disk
+ PerlModule Apache2::Reload
+
+--- a/UPGRADING
++++ b/UPGRADING
+@@ -42,7 +42,7 @@
+ shell> /etc/init.d/apache stop
+
+
+-2) Backup everything below $OTRS_HOME (default: OTRS_HOME=/opt/otrs)
++2) Backup everything below $OTRS_HOME (default: OTRS_HOME=/srv/http/otrs)
+ -----------------------------------------------------------------
+
+ o Kernel/Config.pm
+@@ -87,7 +87,7 @@
+
+ Note: The OTRS themes between 3.0 and 3.1 are NOT compatible, so don't use your old themes!
+
+- Themes are located under $OTRS_HOME/Kernel/Output/HTML/*/*.dtl (default: OTRS_HOME=/opt/otrs)
++ Themes are located under $OTRS_HOME/Kernel/Output/HTML/*/*.dtl (default: OTRS_HOME=/srv/http/otrs)
+
+
+ 7) Set file permissions
+@@ -95,7 +95,7 @@
+
+ If the tarball is used, execute:
+
+- shell> cd /opt/otrs/
++ shell> cd /srv/http/otrs/
+ shell> bin/otrs.SetPermissions.pl
+
+ with the permissions needed for your system setup.
+@@ -104,7 +104,7 @@
+ 8) Apply the database changes
+ --------------------------
+
+- shell> cd /opt/otrs/
++ shell> cd /srv/http/otrs/
+
+
+ SCHEMA UPDATE PART 1:
+@@ -171,19 +171,19 @@
+ PerlOptions -ParseHeaders
+ </Location>
+
+- Please see the file /opt/otrs/scripts/apache2-httpd.include.conf for an example of
++ Please see the file /srv/http/otrs/scripts/apache2-httpd.include.conf for an example of
+ where this new option needs to be added (inside the <IfModule mod_perl.c> block).
+
+ In this file, you will also note a new section on caching:
+
+ <IfModule mod_headers.c>
+- <Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css-cache">
++ <Directory "/srv/http/otrs/var/httpd/htdocs/skins/*/*/css-cache">
+ <FilesMatch "\.(css|CSS)$">
+ Header set Cache-Control "max-age=2592000 must-revalidate"
+ </FilesMatch>
+ </Directory>
+
+- <Directory "/opt/otrs/var/httpd/htdocs/js/js-cache">
++ <Directory "/srv/http/otrs/var/httpd/htdocs/js/js-cache">
+ <FilesMatch "\.(js|JS)$">
+ Header set Cache-Control "max-age=2592000 must-revalidate"
+ </FilesMatch>
+
+--- a/bin/Cron.sh
++++ b/bin/Cron.sh
+@@ -50,7 +50,7 @@
+ OTRS_ROOT=$OTRS_HOME
+ else
+ echo "No cronjobs in $OTRS_HOME/var/cron found!";
+- echo " * Check the \$HOME (/etc/passwd) of the OTRS user. It must be the root dir of your OTRS system (e. g. /opt/otrs). ";
++ echo " * Check the \$HOME (/etc/passwd) of the OTRS user. It must be the root dir of your OTRS system (e. g. /srv/http/otrs). ";
+ exit 5;
+ fi
+
+
+--- a/bin/otrs.SetPermissions.pl
++++ b/bin/otrs.SetPermissions.pl
+@@ -76,7 +76,7 @@
+ [--not-root]
+ <OTRS_HOME>
+
+-Try: otrs.SetPermissions.pl /opt/otrs
++Try: otrs.SetPermissions.pl /srv/http/otrs
+ EOF
+
+ if ( $#ARGV < 0 ) {
+
+--- a/scripts/apache2-httpd.include.conf
++++ b/scripts/apache2-httpd.include.conf
+@@ -4,8 +4,8 @@
+ # --
+
+ # agent, admin and customer frontend
+-ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
+-Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
++ScriptAlias /otrs/ "/srv/http/otrs/bin/cgi-bin/"
++Alias /otrs-web/ "/srv/http/otrs/var/httpd/htdocs/"
+
+ # activate this if you are using an Oracle database
+ #SetEnv ORACLE_HOME /path/to/your/oracle/
+@@ -17,7 +17,7 @@
+ <IfModule mod_perl.c>
+
+ # load all otrs modules
+- Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
++ Perlrequire /srv/http/otrs/scripts/apache2-perl-startup.pl
+
+ # Apache::Reload - Reload Perl Modules when Changed on Disk
+ PerlModule Apache2::Reload
+@@ -45,26 +45,26 @@
+ </IfModule>
+
+ # directory settings
+-<Directory "/opt/otrs/bin/cgi-bin/">
++<Directory "/srv/http/otrs/bin/cgi-bin/">
+ AllowOverride None
+ Options +ExecCGI -Includes
+ Order allow,deny
+ Allow from all
+ </Directory>
+-<Directory "/opt/otrs/var/httpd/htdocs/">
++<Directory "/srv/http/otrs/var/httpd/htdocs/">
+ AllowOverride None
+ Order allow,deny
+ Allow from all
+ </Directory>
+
+ <IfModule mod_headers.c>
+- <Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css-cache">
++ <Directory "/srv/http/otrs/var/httpd/htdocs/skins/*/*/css-cache">
+ <FilesMatch "\.(css|CSS)$">
+ Header set Cache-Control "max-age=2592000 must-revalidate"
+ </FilesMatch>
+ </Directory>
+
+- <Directory "/opt/otrs/var/httpd/htdocs/js/js-cache">
++ <Directory "/srv/http/otrs/var/httpd/htdocs/js/js-cache">
+ <FilesMatch "\.(js|JS)$">
+ Header set Cache-Control "max-age=2592000 must-revalidate"
+ </FilesMatch>
+
+--- a/scripts/apache2-perl-startup.pl
++++ b/scripts/apache2-perl-startup.pl
+@@ -36,9 +36,9 @@
+ use ModPerl::Util;
+
+ # set otrs lib path!
+-use lib "/opt/otrs/";
+-use lib "/opt/otrs/Kernel/cpan-lib";
+-use lib "/opt/otrs/Custom";
++use lib "/srv/http/otrs/";
++use lib "/srv/http/otrs/Kernel/cpan-lib";
++use lib "/srv/http/otrs/Custom";
+
+ # pull in things we will use in most requests so it is read and compiled
+ # exactly once
+
+--- a/scripts/auto_build/files.txt
++++ b/scripts/auto_build/files.txt
+@@ -1,63 +1,63 @@
+
+-%config(noreplace) /opt/otrs/Kernel/Config.pm
+-%config(noreplace) /opt/otrs/Kernel/Config/GenericAgent.pm
+-%config(noreplace) /opt/otrs/var/log/TicketCounter.log
+-%config(noreplace) /opt/otrs/.procmailrc
+-%config(noreplace) /opt/otrs/.fetchmailrc
+-%config(noreplace) /opt/otrs/.mailfilter
+-%config(noreplace) /opt/otrs/Kernel/Output/HTML/Standard/*.dtl
+-%config(noreplace) /opt/otrs/Kernel/Language/*.pm
+-%config(noreplace) /opt/otrs/var/cron/*
+-%config(noreplace) /opt/otrs/var/logo-otrs.png
++%config(noreplace) /srv/http/otrs/Kernel/Config.pm
++%config(noreplace) /srv/http/otrs/Kernel/Config/GenericAgent.pm
++%config(noreplace) /srv/http/otrs/var/log/TicketCounter.log
++%config(noreplace) /srv/http/otrs/.procmailrc
++%config(noreplace) /srv/http/otrs/.fetchmailrc
++%config(noreplace) /srv/http/otrs/.mailfilter
++%config(noreplace) /srv/http/otrs/Kernel/Output/HTML/Standard/*.dtl
++%config(noreplace) /srv/http/otrs/Kernel/Language/*.pm
++%config(noreplace) /srv/http/otrs/var/cron/*
++%config(noreplace) /srv/http/otrs/var/logo-otrs.png
+
+-%dir /opt/otrs/
+-/opt/otrs/RELEASE
+-/opt/otrs/ARCHIVE
+-/opt/otrs/.procmailrc.dist
+-/opt/otrs/.fetchmailrc.dist
+-/opt/otrs/.mailfilter.dist
+-%dir /opt/otrs/Custom/
+-/opt/otrs/Custom/README
+-%dir /opt/otrs/Kernel/
+-%dir /opt/otrs/Kernel/Config/
+-/opt/otrs/Kernel/Config.pm.dist
+-/opt/otrs/Kernel/Config/Files/
+-/opt/otrs/Kernel/Config/GenericAgent.pm.dist
+-/opt/otrs/Kernel/Config/GenericAgent.pm.examples
+-/opt/otrs/Kernel/Config/Defaults.pm
+-/opt/otrs/Kernel/GenericInterface*
+-/opt/otrs/Kernel/Language.pm
+-%dir /opt/otrs/Kernel/Language/
+-/opt/otrs/Kernel/Modules*
+-%dir /opt/otrs/Kernel/Output/
+-%dir /opt/otrs/Kernel/Output/HTML/
+-%dir /opt/otrs/Kernel/Output/HTML/Standard/
+-/opt/otrs/Kernel/Output/HTML/*.pm
+-/opt/otrs/Kernel/Scheduler*
+-/opt/otrs/Kernel/System*
+-/opt/otrs/bin*
+-/opt/otrs/scripts*
+-%dir /opt/otrs/var/
+-%dir /opt/otrs/var/packages/*.opm
+-%dir /opt/otrs/var/article/
+-/opt/otrs/var/httpd/
+-/opt/otrs/var/fonts/
+-%dir /opt/otrs/var/log/
+-%dir /opt/otrs/var/sessions/
+-%dir /opt/otrs/var/spool/
+-%dir /opt/otrs/var/cron/
+-%dir /opt/otrs/var/tmp/
+-%dir /opt/otrs/var/stats/
+-/opt/otrs/var/stats/*.xml
+-%dir /opt/otrs/var/tmp/Cache
++%dir /srv/http/otrs/
++/srv/http/otrs/RELEASE
++/srv/http/otrs/ARCHIVE
++/srv/http/otrs/.procmailrc.dist
++/srv/http/otrs/.fetchmailrc.dist
++/srv/http/otrs/.mailfilter.dist
++%dir /srv/http/otrs/Custom/
++/srv/http/otrs/Custom/README
++%dir /srv/http/otrs/Kernel/
++%dir /srv/http/otrs/Kernel/Config/
++/srv/http/otrs/Kernel/Config.pm.dist
++/srv/http/otrs/Kernel/Config/Files/
++/srv/http/otrs/Kernel/Config/GenericAgent.pm.dist
++/srv/http/otrs/Kernel/Config/GenericAgent.pm.examples
++/srv/http/otrs/Kernel/Config/Defaults.pm
++/srv/http/otrs/Kernel/GenericInterface*
++/srv/http/otrs/Kernel/Language.pm
++%dir /srv/http/otrs/Kernel/Language/
++/srv/http/otrs/Kernel/Modules*
++%dir /srv/http/otrs/Kernel/Output/
++%dir /srv/http/otrs/Kernel/Output/HTML/
++%dir /srv/http/otrs/Kernel/Output/HTML/Standard/
++/srv/http/otrs/Kernel/Output/HTML/*.pm
++/srv/http/otrs/Kernel/Scheduler*
++/srv/http/otrs/Kernel/System*
++/srv/http/otrs/bin*
++/srv/http/otrs/scripts*
++%dir /srv/http/otrs/var/
++%dir /srv/http/otrs/var/packages/*.opm
++%dir /srv/http/otrs/var/article/
++/srv/http/otrs/var/httpd/
++/srv/http/otrs/var/fonts/
++%dir /srv/http/otrs/var/log/
++%dir /srv/http/otrs/var/sessions/
++%dir /srv/http/otrs/var/spool/
++%dir /srv/http/otrs/var/cron/
++%dir /srv/http/otrs/var/tmp/
++%dir /srv/http/otrs/var/stats/
++/srv/http/otrs/var/stats/*.xml
++%dir /srv/http/otrs/var/tmp/Cache
+
+-/opt/otrs/Kernel/cpan-lib*
++/srv/http/otrs/Kernel/cpan-lib*
+
+-%doc /opt/otrs/INSTAL*
+-%doc /opt/otrs/UPGRADING
+-%doc /opt/otrs/COPYING
+-%doc /opt/otrs/COPYING-Third-Party
+-%doc /opt/otrs/CHANGES
+-%doc /opt/otrs/READM*
+-%doc /opt/otrs/doc*
+-%doc /opt/otrs/CREDITS
++%doc /srv/http/otrs/INSTAL*
++%doc /srv/http/otrs/UPGRADING
++%doc /srv/http/otrs/COPYING
++%doc /srv/http/otrs/COPYING-Third-Party
++%doc /srv/http/otrs/CHANGES
++%doc /srv/http/otrs/READM*
++%doc /srv/http/otrs/doc*
++%doc /srv/http/otrs/CREDITS
+
+--- a/scripts/fedora-otrs-4.spec
++++ b/scripts/fedora-otrs-4.spec
+@@ -46,7 +46,7 @@
+ # delete old RPM_BUILD_ROOT
+ rm -rf $RPM_BUILD_ROOT
+ # set DESTROOT
+-export DESTROOT="/opt/otrs/"
++export DESTROOT="/srv/http/otrs/"
+ # create RPM_BUILD_ROOT DESTROOT
+ mkdir -p $RPM_BUILD_ROOT/$DESTROOT/
+ # copy files
+@@ -67,12 +67,12 @@
+ useradd $OTRSUSER || :
+ useradd apache || :
+ groupadd apache || :
+-$RPM_BUILD_ROOT/opt/otrs/bin/otrs.SetPermissions.pl --otrs-user=$OTRSUSER --otrs-group=apache --web-user=apache --web-group=apache $RPM_BUILD_ROOT/opt/otrs
++$RPM_BUILD_ROOT/srv/http/otrs/bin/otrs.SetPermissions.pl --otrs-user=$OTRSUSER --otrs-group=apache --web-user=apache --web-group=apache $RPM_BUILD_ROOT/srv/http/otrs
+
+ %pre
+ # remember about the installed version
+-if test -e /opt/otrs/RELEASE; then
+- cat /opt/otrs/RELEASE|grep VERSION|sed 's/VERSION = //'|sed 's/ /-/g' > /tmp/otrs-old.tmp
++if test -e /srv/http/otrs/RELEASE; then
++ cat /srv/http/otrs/RELEASE|grep VERSION|sed 's/VERSION = //'|sed 's/ /-/g' > /tmp/otrs-old.tmp
+ fi
+ # useradd
+ export OTRSUSER=otrs
+@@ -80,9 +80,9 @@
+ if id $OTRSUSER >/dev/null 2>&1; then
+ echo "$OTRSUSER exists."
+ # update home dir
+- usermod -d /opt/otrs $OTRSUSER
++ usermod -d /srv/http/otrs $OTRSUSER
+ else
+- useradd $OTRSUSER -d /opt/otrs/ -s /bin/false -g apache -c 'OTRS System User' && echo "$OTRSUSER added."
++ useradd $OTRSUSER -d /srv/http/otrs/ -s /bin/false -g apache -c 'OTRS System User' && echo "$OTRSUSER added."
+ fi
+
+
+@@ -93,7 +93,7 @@
+ OLDOTRS=`cat /tmp/otrs-old.tmp`
+ if echo $OLDOTRS | grep -v "$TOINSTALL" > /dev/null; then
+ echo "backup old (maybe not compatible) templates (of $OLDOTRS)"
+- for i in /opt/otrs/Kernel/Output/HTML/Standard/*.rpmnew;
++ for i in /srv/http/otrs/Kernel/Output/HTML/Standard/*.rpmnew;
+ do BF=`echo $i|sed 's/.rpmnew$//'`; mv -v $BF $BF.backup_maybe_not_compat_to.$OLDOTRS; mv $i $BF;
+ done
+ fi
+@@ -102,22 +102,22 @@
+
+ # OTRS 2.0 -> OTRS 2.1
+ # remove old ticket config file
+-if test -e /opt/otrs/Kernel/Config/Files/Ticket.pm; then
+- mv /opt/otrs/Kernel/Config/Files/Ticket.pm /opt/otrs/Kernel/Config/Files/Ticket.pm.not_longer_used
++if test -e /srv/http/otrs/Kernel/Config/Files/Ticket.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/Ticket.pm /srv/http/otrs/Kernel/Config/Files/Ticket.pm.not_longer_used
+ fi;
+ # remove old ticket postmaster config file
+-if test -e /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm; then
+- mv /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm.not_longer_used;
++if test -e /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm.not_longer_used;
+ fi
+ # remove old faq config file
+-if test -e /opt/otrs/Kernel/Config/Files/FAQ.pm; then
+- mv /opt/otrs/Kernel/Config/Files/FAQ.pm /opt/otrs/Kernel/Config/Files/FAQ.pm.not_longer_used;
++if test -e /srv/http/otrs/Kernel/Config/Files/FAQ.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/FAQ.pm /srv/http/otrs/Kernel/Config/Files/FAQ.pm.not_longer_used;
+ fi
+
+ # run OTRS rebuild config, delete cache, if the system was already in use (i.e. upgrade).
+-if test -e /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm; then
+- /opt/otrs/bin/otrs.RebuildConfig.pl;
+- /opt/otrs/bin/otrs.DeleteCache.pl;
++if test -e /srv/http/otrs/Kernel/Config/Files/ZZZAAuto.pm; then
++ /srv/http/otrs/bin/otrs.RebuildConfig.pl;
++ /srv/http/otrs/bin/otrs.DeleteCache.pl;
+ fi
+
+ # note
+
+--- a/scripts/otrs-scheduler-gentoo-conf.d
++++ b/scripts/otrs-scheduler-gentoo-conf.d
+@@ -21,7 +21,7 @@
+ # --
+
+ # The installation path of OTRS
+-OTRS_HOME="/opt/otrs"
++OTRS_HOME="/srv/http/otrs"
+
+ # The user, under which the OTRS Scheduler Daemon will run
+ OTRS_USER="otrs"
+
+--- a/scripts/otrs-scheduler-linux
++++ b/scripts/otrs-scheduler-linux
+@@ -37,7 +37,7 @@
+ ### END INIT INFO
+ #-----------------------------------------------------------------------
+ # User defined variables
+-OTRS_HOME=/opt/otrs
++OTRS_HOME=/srv/http/otrs
+ User=otrs
+ Group=otrs
+ # User and Group needs to be the same as the apache user and group
+
+--- a/scripts/redhat-rcotrs-config
++++ b/scripts/redhat-rcotrs-config
+@@ -12,7 +12,7 @@
+ #
+ # OTRS home (root) directory
+ #
+-OTRS_ROOT=/opt/otrs
++OTRS_ROOT=/srv/http/otrs
+
+ # if one of this is false, it will not be checked at the startup!
+ # Note: (may be the database isn't on the same host! --> DB_RUNNING=0)
+
+--- a/scripts/restore.pl
++++ b/scripts/restore.pl
+@@ -43,7 +43,7 @@
+ if ( exists $Opts{h} ) {
+ print "restore.pl <Revision $VERSION> - restore script\n";
+ print "Copyright (C) 2001-2011 OTRS AG, http://otrs.org/\n";
+- print "usage: restore.pl -b /data_backup/<TIME>/ -d /opt/otrs/\n";
++ print "usage: restore.pl -b /data_backup/<TIME>/ -d /srv/http/otrs/\n";
+ exit 1;
+ }
+ if ( !$Opts{b} ) {
+
+--- a/scripts/suse-otrs-10.0.spec
++++ b/scripts/suse-otrs-10.0.spec
+@@ -48,7 +48,7 @@
+ # delete old RPM_BUILD_ROOT
+ rm -rf $RPM_BUILD_ROOT
+ # set DESTROOT
+-export DESTROOT="/opt/otrs/"
++export DESTROOT="/srv/http/otrs/"
+ # create RPM_BUILD_ROOT DESTROOT
+ mkdir -p $RPM_BUILD_ROOT/$DESTROOT/
+ # copy files
+@@ -73,12 +73,12 @@
+ useradd $OTRSUSER || :
+ useradd wwwrun || :
+ groupadd www || :
+-$RPM_BUILD_ROOT/opt/otrs/bin/otrs.SetPermissions.pl --otrs-user=$OTRSUSER --web-user=wwwrun --otrs-group=www --web-group=www $RPM_BUILD_ROOT/opt/otrs
++$RPM_BUILD_ROOT/srv/http/otrs/bin/otrs.SetPermissions.pl --otrs-user=$OTRSUSER --web-user=wwwrun --otrs-group=www --web-group=www $RPM_BUILD_ROOT/srv/http/otrs
+
+ %pre
+ # remember about the installed version
+-if test -e /opt/otrs/RELEASE; then
+- cat /opt/otrs/RELEASE|grep VERSION|sed 's/VERSION = //'|sed 's/ /-/g' > /tmp/otrs-old.tmp
++if test -e /srv/http/otrs/RELEASE; then
++ cat /srv/http/otrs/RELEASE|grep VERSION|sed 's/VERSION = //'|sed 's/ /-/g' > /tmp/otrs-old.tmp
+ fi
+ # useradd
+ export OTRSUSER=otrs
+@@ -88,9 +88,9 @@
+ # update groups
+ usermod -g www $OTRSUSER
+ # update home dir
+- usermod -d /opt/otrs $OTRSUSER
++ usermod -d /srv/http/otrs $OTRSUSER
+ else
+- useradd $OTRSUSER -d /opt/otrs/ -s /bin/false -g www -c 'OTRS System User' && echo "$OTRSUSER added."
++ useradd $OTRSUSER -d /srv/http/otrs/ -s /bin/false -g www -c 'OTRS System User' && echo "$OTRSUSER added."
+ fi
+
+
+@@ -104,7 +104,7 @@
+ OLDOTRS=`cat /tmp/otrs-old.tmp`
+ if echo $OLDOTRS | grep -v "$TOINSTALL" > /dev/null; then
+ echo "backup old (maybe not compatible) templates (of $OLDOTRS)"
+- for i in /opt/otrs/Kernel/Output/HTML/Standard/*.rpmnew;
++ for i in /srv/http/otrs/Kernel/Output/HTML/Standard/*.rpmnew;
+ do BF=`echo $i|sed 's/.rpmnew$//'`; mv -v $BF $BF.backup_maybe_not_compat_to.$OLDOTRS; mv $i $BF;
+ done
+ fi
+@@ -113,22 +113,22 @@
+
+ # OTRS 2.0 -> OTRS 2.1
+ # remove old ticket config file
+-if test -e /opt/otrs/Kernel/Config/Files/Ticket.pm; then
+- mv /opt/otrs/Kernel/Config/Files/Ticket.pm /opt/otrs/Kernel/Config/Files/Ticket.pm.not_longer_used
++if test -e /srv/http/otrs/Kernel/Config/Files/Ticket.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/Ticket.pm /srv/http/otrs/Kernel/Config/Files/Ticket.pm.not_longer_used
+ fi;
+ # remove old ticket postmaster config file
+-if test -e /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm; then
+- mv /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm.not_longer_used;
++if test -e /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm.not_longer_used;
+ fi
+ # remove old faq config file
+-if test -e /opt/otrs/Kernel/Config/Files/FAQ.pm; then
+- mv /opt/otrs/Kernel/Config/Files/FAQ.pm /opt/otrs/Kernel/Config/Files/FAQ.pm.not_longer_used;
++if test -e /srv/http/otrs/Kernel/Config/Files/FAQ.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/FAQ.pm /srv/http/otrs/Kernel/Config/Files/FAQ.pm.not_longer_used;
+ fi
+
+ # run OTRS rebuild config, delete cache, if the system was already in use (i.e. upgrade).
+-if test -e /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm; then
+- /opt/otrs/bin/otrs.RebuildConfig.pl;
+- /opt/otrs/bin/otrs.DeleteCache.pl;
++if test -e /srv/http/otrs/Kernel/Config/Files/ZZZAAuto.pm; then
++ /srv/http/otrs/bin/otrs.RebuildConfig.pl;
++ /srv/http/otrs/bin/otrs.DeleteCache.pl;
+ fi
+
+ # note
+@@ -169,6 +169,6 @@
+
+ %changelog
+ * Thu Oct 18 2006 - martin+rpm@otrs.org
+-- added rename of old /opt/otrs/Kernel/Config/Files/(Ticket|TicketPostMaster|FAQ).pm files
++- added rename of old /srv/http/otrs/Kernel/Config/Files/(Ticket|TicketPostMaster|FAQ).pm files
+ * Sun Mar 25 2006 - martin+rpm@otrs.org
+ - added SUSE 10.0 support
+
+--- a/scripts/suse-otrs-11.0.spec
++++ b/scripts/suse-otrs-11.0.spec
+@@ -48,7 +48,7 @@
+ # delete old RPM_BUILD_ROOT
+ rm -rf $RPM_BUILD_ROOT
+ # set DESTROOT
+-export DESTROOT="/opt/otrs/"
++export DESTROOT="/srv/http/otrs/"
+ # create RPM_BUILD_ROOT DESTROOT
+ mkdir -p $RPM_BUILD_ROOT/$DESTROOT/
+ # copy files
+@@ -73,12 +73,12 @@
+ useradd $OTRSUSER || :
+ useradd wwwrun || :
+ groupadd www || :
+-$RPM_BUILD_ROOT/opt/otrs/bin/otrs.SetPermissions.pl --otrs-user=$OTRSUSER --web-user=wwwrun --otrs-group=www --web-group=www $RPM_BUILD_ROOT/opt/otrs
++$RPM_BUILD_ROOT/srv/http/otrs/bin/otrs.SetPermissions.pl --otrs-user=$OTRSUSER --web-user=wwwrun --otrs-group=www --web-group=www $RPM_BUILD_ROOT/srv/http/otrs
+
+ %pre
+ # remember about the installed version
+-if test -e /opt/otrs/RELEASE; then
+- cat /opt/otrs/RELEASE|grep VERSION|sed 's/VERSION = //'|sed 's/ /-/g' > /tmp/otrs-old.tmp
++if test -e /srv/http/otrs/RELEASE; then
++ cat /srv/http/otrs/RELEASE|grep VERSION|sed 's/VERSION = //'|sed 's/ /-/g' > /tmp/otrs-old.tmp
+ fi
+ # useradd
+ export OTRSUSER=otrs
+@@ -88,9 +88,9 @@
+ # update groups
+ usermod -g www $OTRSUSER
+ # update home dir
+- usermod -d /opt/otrs $OTRSUSER
++ usermod -d /srv/http/otrs $OTRSUSER
+ else
+- useradd $OTRSUSER -d /opt/otrs/ -s /bin/false -g www -c 'OTRS System User' && echo "$OTRSUSER added."
++ useradd $OTRSUSER -d /srv/http/otrs/ -s /bin/false -g www -c 'OTRS System User' && echo "$OTRSUSER added."
+ fi
+
+
+@@ -104,7 +104,7 @@
+ OLDOTRS=`cat /tmp/otrs-old.tmp`
+ if echo $OLDOTRS | grep -v "$TOINSTALL" > /dev/null; then
+ echo "backup old (maybe not compatible) templates (of $OLDOTRS)"
+- for i in /opt/otrs/Kernel/Output/HTML/Standard/*.rpmnew;
++ for i in /srv/http/otrs/Kernel/Output/HTML/Standard/*.rpmnew;
+ do BF=`echo $i|sed 's/.rpmnew$//'`; mv -v $BF $BF.backup_maybe_not_compat_to.$OLDOTRS; mv $i $BF;
+ done
+ fi
+@@ -113,22 +113,22 @@
+
+ # OTRS 2.0 -> OTRS 2.1
+ # remove old ticket config file
+-if test -e /opt/otrs/Kernel/Config/Files/Ticket.pm; then
+- mv /opt/otrs/Kernel/Config/Files/Ticket.pm /opt/otrs/Kernel/Config/Files/Ticket.pm.not_longer_used
++if test -e /srv/http/otrs/Kernel/Config/Files/Ticket.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/Ticket.pm /srv/http/otrs/Kernel/Config/Files/Ticket.pm.not_longer_used
+ fi;
+ # remove old ticket postmaster config file
+-if test -e /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm; then
+- mv /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm /opt/otrs/Kernel/Config/Files/TicketPostMaster.pm.not_longer_used;
++if test -e /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm /srv/http/otrs/Kernel/Config/Files/TicketPostMaster.pm.not_longer_used;
+ fi
+ # remove old faq config file
+-if test -e /opt/otrs/Kernel/Config/Files/FAQ.pm; then
+- mv /opt/otrs/Kernel/Config/Files/FAQ.pm /opt/otrs/Kernel/Config/Files/FAQ.pm.not_longer_used;
++if test -e /srv/http/otrs/Kernel/Config/Files/FAQ.pm; then
++ mv /srv/http/otrs/Kernel/Config/Files/FAQ.pm /srv/http/otrs/Kernel/Config/Files/FAQ.pm.not_longer_used;
+ fi
+
+ # run OTRS rebuild config, delete cache, if the system was already in use (i.e. upgrade).
+-if test -e /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm; then
+- /opt/otrs/bin/otrs.RebuildConfig.pl;
+- /opt/otrs/bin/otrs.DeleteCache.pl;
++if test -e /srv/http/otrs/Kernel/Config/Files/ZZZAAuto.pm; then
++ /srv/http/otrs/bin/otrs.RebuildConfig.pl;
++ /srv/http/otrs/bin/otrs.DeleteCache.pl;
+ fi
+
+ # note
+@@ -169,6 +169,6 @@
+
+ %changelog
+ * Thu Oct 18 2006 - martin+rpm@otrs.org
+-- added rename of old /opt/otrs/Kernel/Config/Files/(Ticket|TicketPostMaster|FAQ).pm files
++- added rename of old /srv/http/otrs/Kernel/Config/Files/(Ticket|TicketPostMaster|FAQ).pm files
+ * Sun Mar 25 2006 - martin+rpm@otrs.org
+ - added SUSE 10.0 support
+
+--- a/scripts/suse-rcotrs-config
++++ b/scripts/suse-rcotrs-config
+@@ -12,7 +12,7 @@
+ #
+ # OTRS home (root) directory
+ #
+-OTRS_ROOT=/opt/otrs
++OTRS_ROOT=/srv/http/otrs
+
+ #
+ # if one of these is false, it will not be checked at the startup!