Arch Linux User Repository

I have the same problem as @MrWhiskers as insync crashes when I try to change the folder location. Does anyone have any idea how to fix this?

I reverted back to old versions all the way back to 3.2.0.40833-1 but they all crashed in exactly the same way, when I tried to change directory.

QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so
libpng warning: iCCP: known incorrect sRGB profile
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
Fontconfig warning: "/usr/share/fontconfig/conf.avail/05-reset-dirs-sample.conf", line 6: unknown element "reset-dirs"
js: ResizeObserver loop limit exceeded
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgioremote-volume-monitor.so
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgioremote-volume-monitor.so
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so

(insync:1771482): Gtk-WARNING **: 11:27:27.776: Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /usr/share/icons/Adwaita/16x16/status/image-missing.png: Unrecognised image file format (gdk-pixbuf-error-quark, 3)
Fatal Python error: Aborted

I have the same issue as @inforogue. Insync crashes while trying to change folder location. Log is indicating the following issue:

(insync:7769): Gtk-WARNING **: 15:06:35.588: Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /usr/share/icons/Adwaita/16x16/status/image-missing.png: Unrecognised image file format (gdk-pixbuf-error-quark, 3)
Fatal Python error: Aborted

Rebuilt all the mime caches, checked permissions, etc, to no avail. Anyone knows how to fix this?

@inforogue you have a log in ~/.config/Insync/out.txt. You can also start the app with strace -ff insync &> strace.log to try and figure what's going on.

@tinywrkb update on my previous issue with Insync crashing while trying to change folder locations. I installed the plasma-meta package to test out KDE yesterday and got curious about Insync so I installed it again also. The problem went away completely and Insync ran like a champ, no crashes. After deciding I didn't like KDE right now I removed all of plasma-meta and Insync is now back to crashing any time I try to change the location. Definitely a dependency somewhere, just not sure which or how to help track it down.

@thenaterhood I don't know if I would have done this here, dropping bundled libs. I'm targeting a Flatpak runtime which is pretty stable, no ABI breakage for any lib, so maintenance is pretty low.

Thanks for answering questions @tinywrkb!

Yeah I wonder if I should adopt the same strategy here and try removing the bundled libs. I'm trying to stay as close to upstream as possible but it's a huge package and Arch gets updates faster than insync does.

@diogobaeder I don't need this workaround. Insync works for me correctly with the wayland and xcb Qt5 backends in Sway.
The main difference between this package and my own packaging is that I removed whatever I could of the bundled libs and I'm letting the app use the system libs.

Hi folks!

The new version has been released, but I could only run it with:

$ QT_QPA_PLATFORM=wayland insync start

which was a hint given in the insync forum. I changed the service and desktop files to reflect that.

[EDIT] Changing service and desktop files doesn't make the auto-startup work. Not yet sure why.

Thanks @tinywrkb appreciate the help. I did a little research and best I could come up with was it being related to the Qt theme. I'll report it and send them logs and see where it goes.

@inforogue this sounds like a bug, you should report it on the Insync forums or contact support via email.

As a workaround:

• Use the default location but don't start to sync, meaning don't choose folders & files to sync.
• Close the app.
• Use an SQLite editor to edit the settings DB directly and change the value of the OneDrive path. The DB is in ~/.config/Insync/data/gd-*.db but I don't remember where exactly is the synced folder path entry but it's there.
  I used sqlitebrowser to edit the DB but any other will do.

Another workaround is to create a symlink to the location of your target sync dir.