New version @ http://ftp.otrs.org/pub/otrs/otrs-4.0.12.tar.gz
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Package Details: otrs 6.0.5-1
Git Clone URL: | https://aur.archlinux.org/otrs.git (read-only) |
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Package Base: | otrs |
Description: | OTRS is the leading open-source Help Desk and IT Service Management (ITSM) |
Upstream URL: | http://www.otrs.com/ |
Keywords: | helpdesk otrs |
Licenses: | |
Submitter: | ArteS |
Maintainer: | ArteS |
Last Packager: | ArteS |
Votes: | 8 |
Popularity: | 0.019761 |
First Submitted: | 2012-07-24 11:58 |
Last Updated: | 2018-02-22 09:52 |
Dependencies (28)
- perl
- perl-archive-zip
- perl-authen-sasl
- perl-bytes-random-secure
- perl-crypt-ssleay
- perl-datetime
- perl-dbd-mysql
- perl-dbd-odbc
- perl-dbd-pg
- perl-dbi
- perl-gd
- perl-gdgraph
- perl-gdtextutil
- perl-json-xs
- perl-ldap
- perl-lwp-protocol-https
- perl-mail-imapclient
- perl-net-dns
- perl-ntlm
- perl-pdf-api2
- perl-template-toolkit
- perl-text-csv-xs
- perl-timedate
- perl-xml-libxslt
- perl-xml-parser
- perl-yaml-libyaml
- apache (apache25, apache22) (optional) – A high performance Unix-based HTTP server
- mariadb (mysql, mysql56, mysql55, percona-server) (optional) – Fast SQL database server, drop-in replacement for MySQL
Required by (0)
Sources (2)
Latest Comments
ArteS commented on 2018-01-01 14:41
nunolf commented on 2015-09-17 22:18
ArteS commented on 2014-12-28 06:45
Major update from 3.3 to 4.0
Please see [the upgrading instructions] in the online documentation.
http://otrs.github.io/doc/manual/admin/4.0/en/html/upgrading.html
Changed the location of the configuration files:
1) GenericAgent.pm move /usr/share/webapps/otrs/Kernel/ to /etc/webapps/otrs
2) scheduler_watchdog move from /usr/share/webapps/otrs/var/cron/ to /etc/webapps/otrs
mariadb, apache and mod_perl move from depends to optdepends
ArteS commented on 2014-12-28 04:03
Major update from 3.3 to 4.0
Please see [the upgrading instructions] in the online documentation.
http://otrs.github.io/doc/manual/admin/4.0/en/html/upgrading.html
Changed the location of the configuration files:
1) GenericAgent.pm move /usr/share/webapps/otrs/Kernel/ to /etc/webapps/otrs
2) scheduler_watchdog move from /usr/share/webapps/otrs/var/cron/ to /etc/webapps/otrs
ArteS commented on 2014-04-05 01:12
thanks, munzirtaha. updated package and dependencies.
munzirtaha commented on 2014-04-04 18:37
error: no results found for perl-net-smtp-tls-butmaintained
ArteS commented on 2013-11-09 06:06
move /usr/share/webapps/otrs/Kernel/Config.pm to /etc/webapps/otrs/Config.pm
matth commented on 2013-10-17 17:29
Minor update:
Read /usr/share/webapps/otrs/INSTALL
/usr/share/webapps/otrs/README.database
/usr/share/webapps/otrs/README.webserver
Should be:
Read /usr/share/webapps/otrs/INSTALL.md
/usr/share/webapps/otrs/README.database.md
/usr/share/webapps/otrs/README.webserver.md
ArteS commented on 2013-06-28 15:22
move OTRS from /srv/http to /usr/share/webapps
ArteS commented on 2012-10-02 13:53
Fix all /opt/otrs to /srv/http/otrs in the package.
Chais commented on 2012-10-02 08:41
You switched $OTRS_HOME from /opt/otrs to /srv/http/otrs, which isn't a problem by itself. But some of the perl script seem to contain OTRS_HOME hardcoded to /opt/otrs. I had to create a symlink to get it working. Please include a according symlink in the package and/or report the issue upstream.
Vamp898 commented on 2012-08-20 13:36
thanks =)
Major update from 5.0 to 6.0. Please see [the upgrading instructions] in the online documentation. @ http://doc.otrs.com/doc/manual/admin/stable/en/html/updating.html