Arch Linux User Repository

@JohnDVD ensure that network manager is running and that either gnome keyring or kwallet are installed and running

Just installed protonvpn , but cannot login properly. Are there dependencies missing? Tried it with a new manjaro system, it's working there.

I get this error when trying to run protonvpn:

dashboard.py — ERROR —__on_startup:175 — Unterminated string starting at: line 1 column 196601 (char 196600)

SOLUTION

Logging out and logging back in resolved the issue.

@iTrooz, I'm having the same issue. Change your DNS to "1.1.1.1,1.0.0.1" and try again.

:: PGP keys need importing:
 -> A884 41BD 4864 F95B EE08 E63A 71EB 4740 1994 0E11, required by: python-proton-client  python-protonvpn-nm-lib  protonvpn-cli
==> Import? [Y/n] 
:: Importing keys with gpg...
gpg: key 71EB474019940E11: public key "Proton Technologies AG <opensource@proton.me>" imported

Am I the only who to get this error on install ?

:: (1/4) Parsing SRCINFO: python-protonvpn-nm-lib
:: (2/4) Parsing SRCINFO: protonvpn-cli
:: (3/4) Parsing SRCINFO: protonvpn-gui
:: (4/4) Parsing SRCINFO: protonvpn

:: PGP keys need importing:
 -> A884 41BD 4864 F95B EE08 E63A 71EB 4740 1994 0E11, required by: python-protonvpn-nm-lib  protonvpn-cli  protonvpn-gui  protonvpn
==> Import? [Y/n] 
:: Importing keys with gpg...
gpg: keyserver receive failed: Server indicated a failure
 -> problem importing keys

Works well with python 3.10.2. GUI app may fail to detect network and I was able to fix this with openvpn-protonvpn, replacing all files (requires restart of app).

@TechVio only rebuild packages python-protonvpn-nm-lib and python-proton-client with python 3.10 or rebuild protonvpn with python 3.9 and done, all work

@smsteward @santilococo, thank you for pointing me to this. When I first reached out to Proton tech support they advised me to install either gnome-keyring or kwallet and NetworkManager, which I did. These requirements, as well as nm-applet, need to be listed somewhere. It should never be the case that you have met all requirements, but you do not meet all requirements. I'll let you know if I get it running.

I get this error when running ProtonVPN:

Traceback (most recent call last):
  File "/usr/bin/protonvpn", line 33, in <module>
    sys.exit(load_entry_point('protonvpn-gui==1.7.0', 'console_scripts', 'protonvpn')())
  File "/usr/bin/protonvpn", line 25, in importlib_load_entry_point
    return next(matches).load()
  File "/usr/lib/python3.10/importlib/metadata/__init__.py", line 162, in load
    module = import_module(match.group('module'))
  File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/usr/lib/python3.10/site-packages/protonvpn_gui/main.py", line 14, in <module>
    from proton.constants import VERSION as proton_version
ModuleNotFoundError: No module named 'proton.constants'

incase like me you were unable to install the many dependencies this pacakge requires: you can download openvpn profiles from your protonvpn account and use those directly with openvpn instead. I think many people might not know this.