Arch Linux User Repository

If you want to use old pulse-secure client 9.1r9, please download the following package.

https://drive.google.com/file/d/1_8tRA-T9vV08n_TpHqdcG5IvalxBuZ7_/view?usp=sharing

The rewritten pulse-secure client requires a service called 'pulsesecure'. Please enable and start the service before running the client.

@alogim use either strace or ltrace to detect what the host checker is looking for:

strace /usr/local/pulse/pulsesvc -host HOST -user USER -password PASSWORD -realm REALM -Url URL

ltrace /usr/local/pulse/pulsesvc -host HOST -user USER -password PASSWORD -realm REALM -Url URL

For instance, my network's host checker looks for the xinetd process.

@alogim I found the following logs from your uploaded file.

20200410094556.344381 pulsesvc[p48776.t48776] pulsesvc.info Host checking failed, Required file not found (FileHCRule.cpp:91) 20200410094556.344425 pulsesvc[p48776.t48776] pulsesvc.info HC policy evaluation response String: policy:vc0|19|policy_3|3|LnxHost status:NOTOK error:Required file not found (HCLinuxImc.cpp:431) 20200410094556.344458 pulsesvc[p48776.t48776] pulsesvc.info HC policy evaluation response String: policy:vc0|19|policy_3|3|LnxHost status:NOTOK error:Required file not found , hcStatus: 3 (HCLinuxImc.cpp:435)

The logs mean that the VPN server disconnect connection because the client verification has failed. Note that the server can accept only specific linux distribution (CentOS or Ubuntu) via host checker configuration. You may check the host checker configuration from your network administrator.

Sure, here it is: https://pastebin.com/raw/MMMScxqy

@alogim Could you upload ~/.pulse_secure/pulse/pulsesvc.log? To be clarify the reason easily, please remove the log file first, and attempt to connect your VPN.

@chiwanpark I can connect perfectly fine from Ubuntu inside a virtualbox hosted on the same system and with the same connection. So it seems an Archlinux problem. Notice that I tried everything, the RPM, the DEB and the one provided by my company, but on Archlinux I always get that error message and then the application closes.

@aiogim @mvidaldp Could you attempt to connect your VPN in other distro (such as Ubuntu, CentOS) with the RPM (or DEB) from the source site? It seems that the problem is not our packaging, but the bug in pulse-secure client with your VPN configuration.

I am unable to connect, I have the same problem reported by user mvidaldp. What happens:

1) I create a new connection

2) Click on the "Connect" button

3) A new window pops up where I enter my credentials (user name and password)

4) I click Sign in

5) The window changes and it says

Loading Components...

If an error prevents a component from loading properly, you can click here to continue. Not all functionality may be available.

6) After a few seconds this window closes and it goes back to the original window with the connection

7) Compliance goes from an empty string to "Meets security policies"

8) The window closes with this error in the terminal:

pulseUi: pulseUiLib.cpp:305: void NCUI::run(uint64_t): Assertion `m_conn->isConnected()' failed.

By the way, I tried installing, removing and reinstalling all three versions of webkitgtk.

I had the following errors while trying to run it:

/usr/local/pulse/pulseUi: error while loading shared libraries: libwebkitgtk-3.0.so.0: cannot open shared object file: No such file or directory

/usr/local/pulse/pulseUi: error while loading shared libraries: libicui18n.so.64: cannot open shared object file: No such file or directory

I fixed it by installing: webkitgtk-bin icu64

However, I cannot connect to a VPN. When I try I get this:

20200327125631.442475 pulsesvc[p206629.t206684] IpcConn.error connect failed with error 111 (ncipc.cpp:227) pulseUi: pulseUiLib.cpp:305: void NCUI::run(uint64_t): Assertion `m_conn->isConnected()' failed. Aborted (core dumped)

@danilopiazza Thanks for notification! I've pushed the updated package.