Dropbox Terms of Service
Posted: May 1, 2015
Thanks for using Dropbox! These terms of service ("Terms") cover your use and
access to our services, client software and websites ("Services"). If you reside
outside of the United States of America, Canada and Mexico (“North America”)
your agreement is with Dropbox Ireland, and if you reside in North America your
use your information while our Acceptable Use Policy outlines your
responsibilities when using our Services. By using our Services, you're agreeing
to be bound by these Terms, and to review our Privacy and Acceptable Use
policies. If you're using our Services for an organization, you're agreeing to
these Terms on behalf of that organization. Your Stuff & Your Permissions
When you use our Services, you provide us with things like your files, content,
email messages, contacts and so on ("Your Stuff"). Your Stuff is yours. These
Terms don't give us any rights to Your Stuff except for the limited rights that
enable us to offer the Services.
We need your permission to do things like hosting Your Stuff, backing it up, and
sharing it when you ask us to. Our Services also provide you with features like
photo thumbnails, document previews, email organization, easy sorting, editing,
sharing and searching. These and other features may require our systems to
access, store and scan Your Stuff. You give us permission to do those things,
and this permission extends to our affiliates and trusted third parties we work
with. Sharing Your Stuff
Our Services let you share Your Stuff with others, so please think carefully
about what you share. Your Responsibilities
You're responsible for your conduct, Your Stuff and you must comply with our
Acceptable Use Policy. Content in the Services may be protected by others'
intellectual property rights. Please don't copy, upload, download or share
content unless you have the right to do so.
We may review your conduct and content for compliance with these Terms and our
Acceptable Use Policy. With that said, we have no obligation to do so. We aren't
responsible for the content people post and share via the Services.
Please safeguard your password to the Services, make sure that others don't have
access to it, and keep your account information current.
Finally, our Services are not intended for and may not be used by people under
the age of 13. By using our Services, you are representing to us that you're
over 13. Software
Some of our Services allow you to download client software ("Software") which
may update automatically. So long as you comply with these Terms, we give you a
limited, nonexclusive, nontransferable, revocable license to use the Software,
solely to access the Services. To the extent any component of the Software may
be offered under an open source license, we'll make that license available to
you and the provisions of that license may expressly override some of these
Terms. Unless the following restrictions are prohibited by law, you agree not to
reverse engineer or decompile the Services, attempt to do so, or assist anyone
in doing so. Our Stuff
The Services are protected by copyright, trademark, and other US and foreign
laws. These Terms don't grant you any right, title or interest in the Services,
others' content in the Services, Dropbox trademarks, logos and other brand
features. We welcome feedback, but note that we may use comments or suggestions
without any obligation to you. Copyright
We respect the intellectual property of others and ask that you do too. We
respond to notices of alleged copyright infringement if they comply with the
law, and such notices should be reported using our Copyright Policy. We reserve
the right to delete or disable content alleged to be infringing and terminate
accounts of repeat infringers. Our designated agent for notice of alleged
copyright infringement on the Services is:
Copyright Agent Dropbox, Inc. 185 Berry Street, Suite 400 San Francisco, CA
94107 firstname.lastname@example.org Paid Accounts
Billing. You can increase your storage space and add paid features to your
account (turning your account into a "Paid Account"). We'll automatically bill
you from the date you convert to a Paid Account and on each periodic renewal
until cancellation. You're responsible for all applicable taxes, and we'll
charge tax when required to do so.
No Refunds. You may cancel your Dropbox Paid Account at any time but you won't
be issued a refund unless it's legally required.
Downgrades. Your Paid Account will remain in effect until it's cancelled or
terminated under these Terms. If you don't pay for your Paid Account on time, we
reserve the right to suspend it or reduce your storage to free space levels.
Changes. We may change the fees in effect but will give you advance notice of
these changes via a message to the email address associated with your account.
Dropbox for Business
Email address. If you sign up for a Dropbox account with an email address
provisioned by your employer, your employer may be able to block your use of
Dropbox until you transition to a Dropbox for Business account or you associate
your Dropbox account with a personal email address.
Using Dropbox for Business. If you join a Dropbox for Business account, you must
use it in compliance with your employer's terms and policies. Please note that
Dropbox for Business accounts are subject to your employer's control. Your
administrators may be able to access, disclose, restrict, or remove information
in or from your Dropbox for Business account. They may also be able to restrict
or terminate your access to a Dropbox for Business account. If you convert an
existing Dropbox account into a Dropbox for Business account, your
administrators may prevent you from later disassociating your account from the
Dropbox for Business account. Termination
You're free to stop using our Services at any time. We also reserve the right to
suspend or end the Services at any time at our discretion and without notice.
For example, we may suspend or terminate your use of the Services if you're not
complying with these Terms, or use the Services in a manner that would cause us
legal liability, disrupt the Services or disrupt others' use of the Services.
Except for Paid Accounts, we reserve the right to terminate and delete your
account if you haven't accessed our Services for 12 consecutive months. We'll of
course provide you with notice via the email address associated with your
account before we do so. Services "AS IS"
We strive to provide great Services, but there are certain things that we can't
guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND ITS AFFILIATES,
SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT
THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some
places don't allow the disclaimers in this paragraph, so they may not apply to
you. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT FOR ANY LIABILITY FOR DROPBOX’S
OR ITS AFFILIATES’ FRAUD, FRAUDULENT MISREPRESENTATION, OR GROSS NEGLIGENCE, IN
NO EVENT WILL DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR:
(A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL
(B) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.
THIS WILL BE REGARDLESS OF WHETHER OR NOT DROPBOX OR ANY OF ITS AFFILIATES HAS
BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF
ITS ESSENTIAL PURPOSE.
ADDITIONALLY, DROPBOX, ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS WILL NOT BE
LIABLE FOR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES FOR MORE
THAN THE GREATER OF $20 OR THE AMOUNTS PAID BY YOU TO DROPBOX FOR THE PAST 12
MONTHS OF THE SERVICES IN QUESTION.
Some places don't allow the types of limitations in this paragraph, so they may
not apply to you. Resolving Disputes
Let's Try To Sort Things Out First. We want to address your concerns without
needing a formal legal case. Before filing a claim against Dropbox, you agree to
try to resolve the dispute informally by contacting email@example.com.
We'll try to resolve the dispute informally by contacting you via email. If a
dispute is not resolved within 15 days of submission, you or Dropbox may bring a
Judicial forum for disputes. You and Dropbox agree that any judicial proceeding
to resolve claims relating to these Terms or the Services will be brought in the
federal or state courts of San Francisco County, California, subject to the
mandatory arbitration provisions below. Both you and Dropbox consent to venue
and personal jurisdiction in such courts. IF YOU’RE A U.S. RESIDENT, YOU ALSO
AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:
We Both Agree To Arbitrate. You and Dropbox agree to resolve any claims relating
to these Terms or the Services through final and binding arbitration, except as
set forth under Exceptions to Agreement to Arbitrate below.
Opt-out of Agreement to Arbitrate. You can decline this agreement to arbitrate
by clicking here and submitting the opt-out form within 30 days of first
accepting these Terms.
Arbitration Procedures. The American Arbitration Association (AAA) will
administer the arbitration under its Commercial Arbitration Rules and the
Supplementary Procedures for Consumer Related Disputes. The arbitration will be
held in the United States county where you live or work, San Francisco (CA), or
any other location we agree to.
Arbitration Fees and Incentives. The AAA rules will govern payment of all
arbitration fees. Dropbox will pay all arbitration fees for claims less than
$75,000. If you receive an arbitration award that is more favorable than any
offer we make to resolve the claim, we will pay you $1,000 in addition to the
award. Dropbox will not seek its attorneys' fees and costs in arbitration unless
the arbitrator determines that your claim is frivolous.
Exceptions to Agreement to Arbitrate. Either you or Dropbox may assert claims,
if they qualify, in small claims court in San Francisco (CA) or any United
States county where you live or work. Either party may bring a lawsuit solely
for injunctive relief to stop unauthorized use or abuse of the Services, or
intellectual property infringement (for example, trademark, trade secret,
copyright, or patent rights) without first engaging in arbitration or the
informal dispute-resolution process described above. If the agreement to
arbitrate is found not to apply to you or your claim, you agree to the exclusive
jurisdiction of the state and federal courts in San Francisco County, California
to resolve your claim.
NO CLASS ACTIONS. You may only resolve disputes with us on an individual basis,
and may not bring a claim as a plaintiff or a class member in a class,
consolidated, or representative action. Class arbitrations, class actions,
private attorney general actions, and consolidation with other arbitrations
aren't allowed. Controlling Law
These Terms will be governed by California law except for its conflicts of laws
principles, unless otherwise required by a mandatory law of any other
jurisdiction. Entire Agreement
These Terms constitute the entire agreement between you and Dropbox with respect
to the subject matter of these Terms, and supersede and replace any other prior
or contemporaneous agreements, or terms and conditions applicable to the subject
matter of these Terms. These Terms create no third party beneficiary rights.
Waiver, Severability & Assignment
Dropbox's failure to enforce a provision is not a waiver of its right to do so
later. If a provision is found unenforceable, the remaining provisions of the
Terms will remain in full effect and an enforceable term will be substituted
reflecting our intent as closely as possible. You may not assign any of your
rights under these Terms, and any such attempt will be void. Dropbox may assign
its rights to any of its affiliates or subsidiaries, or to any successor in
interest of any business associated with the Services. Modifications
We may revise these Terms from time to time, and will always post the most
current version on our website. If a revision meaningfully reduces your rights,
we will notify you (by, for example, sending a message to the email address
associated with your account, posting on our blog or on this page). By
continuing to use or access the Services after the revisions come into effect,
you agree to be bound by the revised Terms.