Arch Linux User Repository

If you have troubles, read this message!

Please go to the relevant section of this comment in order to make both your and my life easier :)

1. Errors when starting the app like: the chat area is all blue
2. (Obsolete) I get an error when upgrading packages

Now, to the resolutions!

1. The app opens but I got a blue screen and nothing more / The app refuses to start / ...

The package depends on Node.js native stuff which are compiled at build time, which makes it break on Electron updates.

With a PKGBUILD between 2020-11-15 till 2021-09-08, you should always have gad a correct matching between Electron and Franz versions.

After 2021-09-08, while the Electron packages follows just the official Arch package dependency, as it is based on not-rolling versions (AKA following a specific Electron branch) breakages are unlikely.

If you would like to help me on this, whenever you have problems starting it, do the following:

1. Open Franz
2. Franz is broken: maybe for a recent update?
3. Reinstall Franz from AUR; this will make it rebuild the native blobs
4. Re-open Franz
5. Franz should work fine; if so, it was a Node.js/Electron/else update problem

If the above steps help you, report the package as outdated here and write in the comment something like:

Electron update broke Franz

If you have some other issues, you should open the developer tools and give me its output, in addition to what is your environment, so I can figure out if it is a packaging issue (my job to fix) or an upstream/code issue (their job to fix); in the second case, I will open a bug request and mention it in a comment, so that you can track it.

2. (Obsolete) I cannot upgrade Electron

The following resolution is not valid since 2021-09-08, it is kept for historic purposes

This is intended; since the PKGBUILD for Franz 5.5.0-4, the package marks as dependency a version-locked Electron package in order to avoid issues with binary modules over upgrades.

In such scenario, you should, assuming _electron="electron" in the PKGBUILD (meaning the Electron used is bundled in the package electron):

1. Mark this package as out of date
2. Do you regular updates with: pacman -Syu --ignore electron

If you want however to upgrade the Electron package, do

1. Upgrade the electron package with pacman -S --assume-installed electron=FRANZ.REQUIRED.VERSION electron
2. Rebuild Franz if needed

Hope this was a good explanation, might get updates if I missed something :)

I just tried this package, I think it's a great idea but it doesn't work on my system. Specifically, I added 4 services (WhatsApp, Telegram, Slack, Skype), and after switching some times between them they begin to show nothing on screen. It seems like the rendering of the web page fails. If I close and reopen franz then they work again but again after some switching the problem reappears. I'm using franz 5.0.0_beta.16-1 on a Plasma session with mesa drivers.

I'm getting the error:

Error: Unresolved node modules: fbjs, loose-envify, create-react-class, object-assign, history, hoist-non-react-statics, invariant, warning
    at /home/var/ravi/.cache/pacaur/franz/src/franz-5.0.0-beta.16/node_modules/electron-builder-lib/src/util/packageDependencies.ts:109:19

Full transcript: https://pastebin.com/T98ur6Wp

@flocke umm.. maybe you could try what i've done to solve it.

set npm to use python2 $ npm config set python /usr/bin/python2

install node-gyp $ sudo npm -g install node-gyp

rerun your yaourt/packer to build franz. I hope it'll help.

Can you please fix the app icon? It's just the generic "no icon" gear instead of the proper Franz logo icon that it's supposed to be

I get this error when trying to build: https://pastebin.com/1wJMZhKy Any ideas on how to fix this? I'm not really familiar with nodejs ...

@jeremejevs I installed dunst right now. I will see if this fixes my issue...

Error while installing:

error /tmp/pamac-build-antti/franz/src/franz-5.0.0-beta.15/node_modules/@paulcbetts/system-idle-time: Command failed.        
Exit code: 1
Command: node-gyp rebuild

Full output: https://pastebin.com/jdznMJY9

node 9.5.0<br> node-gyp 3.6.2<br> python 2.7.14

The checksum is right. You're downloading the binary release instead of the sources.

I had a checksum verification error please think about downloading the package from releases and fix the sha256sums

source=("https://github.com/meetfranz/${pkgname}/releases/download/v${pkgver///-}/franz-${pkgver///-}.tar.gz" "franz.desktop") sha256sums=('def34db93c4b35ec9e33eb96ff4e47f54955c85edbb57267ac72d58a3ecd06ea' '79813a0f7db258fc7c4969cc20b412771530865bec36c0a4b9e18a2e435d97b8')