Package Details: trueconf 8.5.4.52-1

Git Clone URL: https://aur.archlinux.org/trueconf-client.git (read-only, click to copy)
Package Base: trueconf-client
Description: TrueConf for Linux is a video conferencing app with advanced collaboration tools and user-friendly UI. All you need to get started is any PC or laptop with an Internet connection.
Upstream URL: https://trueconf.com
Keywords: Chat Qt TrueConf Video Video-Conference
Licenses: custom:TrueConf
Submitter: trueconf
Maintainer: trueconf
Last Packager: trueconf
Votes: 14
Popularity: 0.94
First Submitted: 2019-11-06 17:48 (UTC)
Last Updated: 2026-04-21 15:20 (UTC)

Latest Comments

1 2 3 4 5 6 .. 9 Next › Last »

trueconf commented on 2026-05-21 16:36 (UTC) (edited on 2026-05-21 16:38 (UTC) by trueconf)

@enterbrain42 Thanks for the detailed testing and for sharing the workaround.

The current version of the TrueConf client uses a prebuilt Qt 5.15, so the issue is probably related to that Qt build or its OpenGL integration path.

This version will no longer be rebuilt. A new 8.6.0 version is currently under active development and will use the system Qt 6.11 instead. We plan to publish the beta version to the AUR in mid-June.

For now, you can add 

QT_QPA_PLATFORM=xcb QT_XCB_GL_INTEGRATION=xcb_egl
to 
/opt/trueconf/client/trueconf
so these environment variables are preserved.

enterbrain42 commented on 2026-05-21 14:55 (UTC)

Update after additional testing.

After about 24 hours of testing, the issue appears to be related to the OpenGL integration backend used by Qt under XWayland.

The following launch configuration seems to completely resolve the freezes while still keeping video rendering and screen sharing functional:

env QT_QPA_PLATFORM=xcb QT_XCB_GL_INTEGRATION=xcb_egl PATH="$HOME/.local/bin:$PATH" trueconf

Current observations:

  • popup notifications no longer freeze the client
  • video calls work correctly
  • remote video rendering works
  • screen sharing works
  • no freezes observed so far during normal usage

For comparison:

  • QT_XCB_GL_INTEGRATION=xcb_glx still caused freezes
  • forcing full software rendering avoided freezes but broke video rendering/screen sharing
  • native Wayland mode was unstable

This may indicate an issue specifically related to the GLX rendering path (xcb_glx) in the current Qt/Mesa/KWin environment.

Environment:

  • CachyOS (Arch-based)
  • KDE Plasma 6
  • Wayland session
  • AMD GPU
  • Mesa 26.1
  • PipeWire

enterbrain42 commented on 2026-05-20 10:30 (UTC)

Hello.

I encountered a TrueConf Client issue on Linux after a system update on 2026-05-14.

Environment:

  • CachyOS (Arch Linux based)
  • KDE Plasma 6
  • Wayland
  • AMD GPU
  • PipeWire (pipewire-pulse)

Issue description:

  • TrueConf freezes when popup notifications / incoming event windows appear.
  • UI becomes completely unresponsive.
  • The application has to be terminated manually.
  • The issue started only after the system update on 2026-05-14.

Relevant runtime logs:

QSocketNotifier: Can only be used with threads started with QThread
[h264_amf] Linux Distribution/Version unsupported

The issue seems to be triggered specifically by popup notifications / notification windows.

The following related system packages were updated on the same day:

mesa: 2:26.0.6-2 -> 2:26.1.0-1
libdrm: 2.4.131-1.1 -> 2.4.133-1.1
qt6-base: 6.11.0-3.1 -> 6.11.0-4.1
qt6-webengine: 6.11.0-5 -> 6.11.0-6
ffmpeg: 2:8.1.1-1.1 -> 2:8.1.1-2.1
gstreamer: 1.28.2-1 -> 1.28.3-1
gst-plugin-va: 1.28.2-1 -> 1.28.3-1
vulkan-radeon: 2:26.0.6-2 -> 2:26.1.0-1
kwin: 6.6.4-1.1 -> 6.6.5-1.1
knotifications: 6.25.0-1.1 -> 6.26.0-1.1
plasma-workspace: 6.6.4-1.1 -> 6.6.5-1.1
xdg-desktop-portal-kde: 6.6.4-1.1 -> 6.6.5-1.1
kpipewire: 6.6.4-1.1 -> 6.6.5-1.1

What I already tried:

  • Running through XWayland:
QT_QPA_PLATFORM=xcb trueconf
  • Creating a pulseaudio compatibility wrapper because the client tried to execute pulseaudio binary while using PipeWire.

This removed:

pulseaudio: command not found

but the freezes still occur.

Could you please clarify:

  • Is this a known issue with Plasma 6 / Wayland / Qt6?
  • Does TrueConf use AMD AMF / VAAPI hardware acceleration internally?
  • Is there a way to completely disable hardware acceleration in the client?
  • Are there any recommended settings for PipeWire + Wayland environments?

rdnvndr commented on 2025-08-31 17:05 (UTC) (edited on 2025-08-31 17:06 (UTC) by rdnvndr)

I found the cause of the problem. An environment variable was set PULSE_LATENCY_MSEC=60.

No sound when calling. But the sound test in the settings works. Everything works in 8.1.3.49

snigurmd commented on 2025-04-29 13:09 (UTC)

No connection to the cloud server.

rdnvndr commented on 2025-04-28 18:49 (UTC) (edited on 2025-04-28 18:50 (UTC) by rdnvndr)

The problem is remained.

No sound when calling. But the sound test in the settings works. Everything works in 8.1.3.49

rdnvndr commented on 2025-04-28 16:56 (UTC) 

makepkg -rs
...
...
==> ERROR: A package has already been built. (use -f to overwrite)

rdnvndr commented on 2025-04-28 15:45 (UTC) (edited on 2025-04-28 15:47 (UTC) by rdnvndr) 

1.PKGBUILD:
  Replace 
    source=("$mirror/$pkgname-$pkgver-$pkgrel-$arch.pkg.tar.zst")
  to 
    source=("${pkgname}.tar.zst::$mirror/$pkgname-$pkgver-$pkgrel-$arch.pkg.tar.zst")

2. trueconf.install
  Replace
    @CLIENT_PATH@
  to
    /opt/trueconf/client

sda commented on 2025-04-28 11:55 (UTC) (edited on 2025-04-30 12:42 (UTC) by sda)

pkgver=$BUILD_VERSION in PKGBUILD file leads to an error: pkgver is not allowed to be empty.

UPD: I see it's already fixed in https://aur.archlinux.org/cgit/aur.git/commit/?h=trueconf-client&id=8b629797a09dcb46d59e149c61911c485ee1cbed

rdnvndr commented on 2025-04-24 15:22 (UTC)

No sound when calling. But the sound test in the settings works. Everything works in 8.1.3.49

1 2 3 4 5 6 .. 9 Next › Last »