Token input modal does not show up. I installed the package afresh, and I am stuck on the connecting screen. After entering my password, an “OK” and “Cancel” button appear, which I believe are meant to confirm the token input. However, there was no field to input the token. After clicking “OK,” I remained stuck on the connecting screen. Please help.
[PC]
OS: Manjaro Linux x86_64
Host: HP EliteBook 840 G5 SBKPF
Kernel: 6.12.20-2-MANJARO
[sslvpn.log]
...
20250404 01:48:48.114 TZ=+0100 [sslvpn:INFO] vpn_connection:2447 /remote/login
20250404 01:48:48.321 TZ=+0100 [sslvpn:DEBG] vpn_connection:669 http connection closed.
20250404 01:48:48.324 TZ=+0100 [sslvpn:DEBG] vpn_connection:531 Response line: 200 OK
20250404 01:48:48.325 TZ=+0100 [sslvpn:DEBG] sslvpn:236 /remote/logincheck POST data is encoded in MD5
20250404 01:48:48.325 TZ=+0100 [sslvpn:INFO] vpn_connection:2447 /remote/logincheck
20250404 01:48:49.120 TZ=+0100 [sslvpn:DEBG] vpn_connection:669 http connection closed.
20250404 01:48:49.121 TZ=+0100 [sslvpn:DEBG] vpn_connection:531 Response line: 200 OK
20250404 01:48:49.121 TZ=+0100 [sslvpn:INFO] sslvpn:284 Authentication did not pass. Checking server response for further actions...
20250404 01:48:49.121 TZ=+0100 [sslvpn:DEBG] sslvpn:310 Server requires FortiToken. Token info: remote_token_auth.
20250404 01:48:49.121 TZ=+0100 [sslvpn:DEBG] sslvpn:415 Wait user input
20250404 01:48:49.122 TZ=+0100 [sslvpn:DEBG] main:1611 Create socket connection
20250404 01:48:49.169 TZ=+0100 [sslvpn:DEBG] main:1689 Message to UI: A FortiToken code is required for SSL-VPN login authentication.
20250404 01:48:49.169 TZ=+0100 [sslvpn:DEBG] main:1707 158 bytes sent.
20250404 01:48:50.884 TZ=+0100 [sslvpn:DEBG] main:2091 Received user input
20250404 01:48:50.884 TZ=+0100 [sslvpn:DEBG] sslvpn:236 /remote/logincheck POST data is encoded in MD5
20250404 01:48:50.884 TZ=+0100 [sslvpn:INFO] vpn_connection:2447 /remote/logincheck
Pinned Comments
douglasimcabral commented on 2022-11-10 15:37 (UTC) (edited on 2023-03-10 00:41 (UTC) by douglasimcabral)
Community,
The Fortinet provides two products, "FortiClient EMS" and "FortiClient VPN only". This package only correspond to "FortiClient VPN only" and your lastest version is 7.0.7.0246 at 03-09-2023.
If you are interested in "FortiClient EMS", I suggest following the AUR package 'forticlient' [https://aur.archlinux.org/packages/forticlient]