Hi, I seem to consistently get the same error will upgrading from 17.5.1-1 to 17.5.1-2:
An unknown error occurred during installation. Please check the installation log at /var/log/vmware-installer for more information. ==> ERROR: A failure occurred in prepare(). Aborting... -> error making: vmware-workstation-exit status 4 -> Failed to install the following packages. Manual intervention is required: vmware-workstation - exit status 4
/var/log/vmware-installer contains:
[2023-09-06 23:02:48,049] [2023-09-06 23:02:48,049] [2023-09-06 23:02:48,049] Installer running. [2023-09-06 23:02:48,049] Command Line Arguments: [2023-09-06 23:02:48,049] ['/usr/lib/vmware-installer/3.1.0/vmware-installer.py', '-t', '--console'] [2023-09-06 23:02:48,062] System installer version is: 3.1.0.21581411 [2023-09-06 23:02:48,062] Running installer version is: 3.1.0.21581411 [2023-09-06 23:02:48,062] Opening database file /etc/vmware-installer/database
(It doesn't seem like that log file has changed sins first install)
Anyone else getting a similar error?
Pinned Comments
jihem commented on 2020-02-10 17:29 (UTC) (edited on 2021-06-19 13:19 (UTC) by jihem)
After the first installation, please:
1) install the appropriate headers package(s) for your installed kernel(s): linux-headers for default kernel, linux-lts-headers for LTS kernel...
2) reboot or load vmw_vmci and vmmon kernel modules (modprobe -a vmw_vmci vmmon)
3) Enable the services you need (using .service units to activate them during boot or .path units to activate them when a VM is started) :
vmware-networks: to have network access inside VMs
vmware-usbarbitrator: to connect USB devices inside VMs