EDIT: Figured it out. I had to unset QT_QPA_PLATFORM=wayland;x11
. So is it impossible to run Maya in Wayland?
@mac666er I'm running into the ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR
but only have a single locale uncommented in /etc/locale.gen
. LC_ALL
is also set to en_US.UTF-8
. Any idea what I could be doing wrong? Here's my logs:
$ /usr/autodesk/maya2023/bin/maya2023
/usr/autodesk/maya2023/bin/maya.bin: /usr/lib/libtiff.so.5: no version information available (required by /usr/autodesk/maya2023/lib/libOpenImageIOMaya.so.2.3)
maya: Autodesk MAYA 2023
A licensing error occurred that Autodesk systems were not able to handle for you. Please contact Autodesk Customer Support for help in resolving this error.
adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR
The default location for log files to help diagnose the issue is:
"/usr/tmp/MayaCLM-10-02-2023.log"
cat /usr/tmp/MayaCLM-10-02-2023.log
2023-02-10 16:01:42: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2023-02-10 16:01:42: INFO: MAYA VERSION: Autodesk MAYA 2023.3
2023-02-10 16:01:42: INFO: Desktop Licensing Runtime Version: 6.3.1.44
2023-02-10 16:01:42: INFO: Desktop Licensing API version in Maya: 6.3.1.44
2023-02-10 16:01:42: INFO: initialize: GetInstance (Success)
2023-02-10 16:02:43: INFO: Received LicenseUpdateCallback for Maya 2023 (ADLSDK_UPDATE_REASON_LICENSE_UPDATE): NOT Authorized
2023-02-10 16:02:43: ERROR: Error Information: Maya 2023 : timed-out after 30.0 sec(s) waiting for Agent to connect
2023-02-10 16:02:43: ERROR: adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR
2023-02-10 16:02:43: ERROR: checkinLicense: unable to release authentication handle
2023-02-10 16:02:43: INFO: shutdown: normal exit
Pinned Comments
meepzh commented on 2022-04-08 22:36 (UTC) (edited on 2024-04-26 06:30 (UTC) by meepzh)
We are currently investigating Maya 2025. The licensing does not seem to run [1] [2].
Many thanks to ttc0419 for getting this set up and for writing these instructions originally.
Autodesk has updated the EULA for the Autodesk Education version. See here for more info. Note that the checksums for this package use the paid version, which may or may not be the same as the educational versions.
Installation Instructions:
To download the latest version of Maya, go to your Autodesk account Products and Services and save the Linux tgz file to any location of your choice.
Extract the tgz file to any location of your choice.
Maya is now split into several packages as it is for the official rpm installation. You will need the following files from the extracted tgz file to build some other packages as well:
Packages/adlmapps*.rpm
to build adlmappsPackages/adsklicensing*.rpm
to build adsklicensingPackages/Maya*.rpm
to build this packagePackages/package.zip
to build maya-arnoldPackages/Bifrost*.rpm
to build maya-bifrostPackages/AdobeSubstance3DforMaya*.rpm
to build maya-substance, if you don't want to download directly from AdobePackages/MayaUSD*.rpm
to build maya-usd-bin, if you don't want to download directly from GitHubPackages/LookdevX.rpm
to build maya-lookdevxPackages 1 and 2 are required to use Maya and 4 to 8 are plugins that can be installed when needed.
You will need to move the rpm files to the directory containing the corresponding package's PKGBUILD file. Please refer to the AUR wiki for further installation details, since AUR helpers may or may not work with this package.
After installation, you may wish to enable the Autodesk Licensing service with
systemctl enable adsklicensing.service
. This service is started automatically one time when installing and removing this package.Note that the install file will automatically register and deregister Maya with the licensing service if you are using the adsklicensing package. You may need to restart the adsklicensing service and reinstall Maya if adsklicensing was upgraded and running at the same time.
Launch Maya and log into your Autodesk account or enter your product serial to check out a license. Note that Wayland is currently not supported by the licensing software.
Please note that the Maya executable is patched to launch with the
--single-process
flag to address launch issues with the Application Home. You may try to opt out of this patch if this does not present an issue for you.Troubleshooting:
If you are having the following font error,
Failed trying to load font : -*-helvetica-bold-r-normal-*-11-*-*-*-*-*-iso8859-1 //
, first try the Autodesk recommended commands with your normal permissions.(source)
If you are still seeing font errors, you can try one or more of the following:
xorg-mkfontscale
and runmkfontscale
in/usr/share/fonts
. Then re-run thexset
commands above.xset
commands with superuser permissions.en_GB ISO-8859-1
en_US ISO-8859-1
If you are having licensing errors, you can refer to this comment/forum post by mac666er recommending you to only use the en_US.UTF-8 locale or this comment by TheSunCat recommending you to disable Wayland.
If your launch process hangs at the OpenCL initialization, you may wish to check for OpenCL conflicts as mentioned in this comment by TheSunCat. You may also need to rename/delete the intel-openapi icd file in
/etc/OpenCL/vendors
as mentioned here.Cheers